- About Virtual Assistant Services
A virtual assistant is a professional who offers remote support services such as social media management, customer service, content creation and other tasks. They will help you increase your company's efficiency, creating time to focus on core activities that will allow your business to grow.
Our virtual assistants can help with organising diaries, customer support, online surveys, social media management, creating presentations and much more. Visit our website myteamvl.com to personalise the services to your needs.
Simply visit our services page - myteamvl.com, choose the service that best suits your needs and follow the instructions to start the contracting process.
- Courses and Events
Visit the courses and events section on our myteamvl.com website, select the course you want and click on ‘Sign up’. Proceed with payment to secure your place.
We offer both live and recorded courses. This information is available in the description of each course.
Yes, recorded courses can be accessed at any time, while live courses are held at specific times indicated on the course page.
Yes, we issue a digital certificate of attendance at the end of each completed course.
- E-books
After purchase, you will receive a download link in your e-mail. You can also access it in the ‘My Purchases’ section of your profile in our shop in your personal area of myteamvl.com.
Our e-books are available in PDF, which is compatible with most devices and readers.
Yes, you can print the e-book for personal use. Redistribution is not permitted.
- Motivational Products (Personalised and Not)
We offer a variety of products, including notebooks, mugs, pictures, decorative items and incredible jewellery with and without motivational messages.
On the product page, you'll find the personalisation option, where you can add text or images.
Production time for personalised products varies between 5 working days, and delivery depends on your location and chosen shipping method, but usually within 5 working days.
Unfortunately, personalised products cannot be returned, except in cases of manufacturing defects.
- Shipping and delivery
Delivery times vary between 2 and 5 working days for ready-made products and 5 working days for personalised products.
Yes, we ship to several countries. Delivery times and shipping rates may vary depending on location.
After dispatch, you will receive an e-mail with the tracking number and instructions for tracking your order, which you can also follow in your customer area.
- Policies and Terms
We accept returns of non-personalised products within 14 days of receipt. To initiate a return, please contact our support team on the contacts page.
We accept credit cards, Mbway, ATM reference and bank transfers. All transactions are secure and encrypted.
- Customer Support
You can contact us via our support e-mail address or via the contact form available on the website.
Our support is open Monday to Friday from 9am to 6pm (local time).
Yes, you can book a consultancy session via our services page on myteamvl.com. Contact us for more information, ‘Doing everything yourself is not the way’.
You can contact us via our support e-mail or the contact form available on the website or via Whatsapp.
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